Privacy Policy
Your privacy is very important to us
This Privacy Policy explains how we collect, use, and protect the information you provide when using our website.
By using our site, you agree to the practices described below.
Information We Collect
We may collect the following information when you interact with our website:
- Name and contact details (including email address and phone number)
- Demographic information such as postcode, preferences, and interests
- Information relevant to surveys, promotions, or offers
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Technical information such as device type, browser, IP address, and pages visited
How We Use Your Information
We use your information to provide better products, services, and experiences. Specifically, we may use it for:
- Internal record keeping
- Improving our products and services
- Sending promotional emails about new arrivals, special offers, or updates (if you have opted in)
- Contacting you for market research purposes (by email, phone, or mail)
- Personalising the website experience according to your interests
We will never sell your information.
Security
We are committed to ensuring your information is secure. We maintain appropriate physical, electronic, and managerial safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction.
Cookies
Cookies are small files stored on your device that help us provide a smoother, more personalised browsing experience. We use cookies to:
- Keep your session active and remember items in your cart
- Analyse traffic and site usage to improve performance
- Tailor content and offers to your preferences
You may adjust your browser settings to decline cookies, but please note this may limit some website functionality. For more details, please see our Cookie Policy.
Links to Other Websites
Our website may contain links to other sites of interest. Once you leave our site, we are not responsible for the protection and privacy of any information you provide on those websites. Please review the privacy policies of any external sites you visit.
Controlling Your Personal Information
You may choose to limit how your personal information is used:
- Opt-out of direct marketing by selecting the appropriate option when filling out forms on our site.
- Withdraw consent for marketing communications at any time by emailing us at info@solera.com.hk.
We will not sell, distribute, or lease your information to third parties unless we have your permission or are legally required to do so.
Accessing & Updating Your Information
You may request details of the personal information we hold about you. If you believe any information we have is incorrect or incomplete, please contact us at info@solera.com.hk and we will promptly correct it.
Changes to This Policy
We may update this policy from time to time. Please review this page periodically to ensure you are happy with any changes.
Contact Us
Solera (H.K.) Limited
Room 1903, 19/F, Shun Kwong Commercial Building
8 Des Voeux Road West, Sheung Wan, Hong Kong
info@solera.com.hk
www.solera.com.hk